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ABOUT MT BULLER
Three hours easy drive from Melbourne. Mt Buller is the closest Australian resort to an international airport making it the most accessible major ski resort in Australia. Mt Buller is close enough for a day’s escape yet far enough away for a holiday. Mt Buller has everything you need for the perfect winter experience.
300 hectares of skiable terrain. There is something to appeal to all levels of ability. Our runs range from the wide beginner’s slopes of Bourke St and Burnt Hut Spur, to the challenge of our black runs like Chamois and the back of Summit.
22 lifts. Mt Buller has the largest lift network in Victoria with thirteen chairlifts, three of which are high speed detachables, four T-bars, two rope tows (counted as one) and four magic carpets.
Three terrain parks designed for all skill levels, a terrain garden and rider cross course with a dedicated snow grooming team to maintain their condition.
Two toboggan parks. Our village toboggan park has its own snowmaking machine to keep the kids happy all winter long. We have a second toboggan park located at Horse Hill, where you can catch the Northside lift up for a sightseer ride and take in the view from Spurs Lookout.
Ski in ski out accommodation. The Mt Buller Village is situated picturesquely at the heart of the mountain, offering ski in, ski out accommodation and a huge range of bars and restaurants. With a wide range of accommodation to suit all tastes and budgets, there is something to cater for all needs. Over 30 bars and restaurants provide a range of delectable treats, from quick snacks to fine dining and a choice of nightlife options.
Spa Retreat. Mt Buller is also home to Breathtaker on High Alpine Spa Retreat, Australia’s highest day spa.
Off Snow Activities. Mt Buller has a range of off snow activities including cinema, retail therapy and rockclimbing.
Environmentally friendly. Mt Buller has a wide range of environmental initiatives in place to help ‘keep winter cool’.
Season starts June long weekend and continues until early October – weather permitting.
MT BULLER VILLAGE MAP
MT BULLER SNOW CAMS
BOURKE STREET
BURNT HUT
LITTLE BULLER SPUR
SHAKY KNEES
SKYLINE
TOBOGGAN RUN
VILLAGE
STANDARD
Important Notices and Guest Obligations
Please read and abide by all safety notices in and around the apartment building.
- Children must always be supervised in the apartment and whilst playing outside the apartment in both summer and winter.
- Please remove wet shoes and ski boots before entering the apartment.
- Please store skis, boards and boots and all wet gear in the entrance area of the Apartment or drying cupboard/room if available.
- Please do not leave wet clothing on furniture or beds and refrain from hanging clothes, bedding or other articles from the windows, balconies or on the outside of the apartment.
- Please do not obstruct or permit the obstruction of the pavement, entry, corridors, passages, stairways, fire doors or escape doors and allow for easy access.
- Please do not use chemicals, burning fluids, acetylene gas or alcohol in lighting or heating the apartment, nor in any other way cause or increase the risk of fire or explosion. Refrain from any act whereby any policy of insurance on the building or any part thereof may become void or voidable.
- Please respect other guests in the apartment building by keeping noise to a reasonable level. When leaving and returning home do so quietly – especially after 10pm and in the early mornings. No loud parties.
- Please do not inscribe, paint, display or affix any sign, advertisement, sticker, flag or notice on any part of the building.
- Please do not throw, or allow to fall out of the windows, doors, light areas, passages or stairwells any materials or liquids. Please ensure all wastepaper, rubbish or liquid is placed in the proper receptacles or drains.
- Please do not use any method of lighting, cooling or heating other than as prescribed and fixed in the apartment.
- Please do not pour fats or oils from cooking down the drains, or any food waste. Place in appropriate bins. Fat and oil can be placed in a bottle or jar and placed in the rubbish.
Please secure and lock all doors and windows if the apartment is to be left unoccupied.
Checkout Instructions
Please note check out is NO LATER than 1Oam.
If you wish to ski on the day of departure, we suggest you take your luggage to your car prior to 10am and move your car to the Day Car Park. You can then catch the free shuttle back to the village and again when returning to your car and avoid possible delays with the ride share service. Change facilities are located in the Village Square Plaza, skating rink and Horse Hill car park.
* Please note – the free shuttle bus will not take luggage – only ski and snow boarding equipment and passengers.
KEYS – On departure leave all keys given to you on the kitchen bench. Lost or not returned keys will incura $100 per key fee.
CLEANING & RUBBISH – Please leave the apartment in an acceptable condition.
- Wash all dishes, pots and pans and put them away neatly in the cupboards and clean any excess spills or cooking mess.
- Remove and dispose of unwanted items from the refrigerator and place all rubbish and bottles in the garbage huts when you leave.
- Please refer to the green Waste Management brochure in this folder for the location of your nearest garbage hut.
- Rubbish removal and cleaning of excessive mess will incur extra cleaning charges and will be charged a minimum of $70, plus $65 per hour thereafter.
- Please do not put used oil down the sink – put in an old bottle and place in general waste.
DAMAGE – Please respect this property as if it were your own. Please report any accidental damage or
carpet spills immediately so we can avoid any permanent damage or deduction from your bond.
EXTRA GUESTS – Charges will apply for extra guests over and above the apartment’s maximum occupancy.
DEPARTURE – Depart your apartment by the scheduled checkout time of 10am. Delays to cleaning staff due to late checkout will be charged a minimum fee of $200 ($75 per hour thereafter)
Check the following:
Return hired ski equipment prior to departure – on mountain
Ensure phone chargers and personal effects are packed—double check cup- boards and wall sockets. A variable fee will be charged for the return of lost items.
Travel home safely and thank you for staying with AMS Mt Buller.
Transport
Download the Mt Buller Transportation App (available in Apple and Android) to book rideshare or village shuttles. Look for the bus logo.
Free Intra-Village shuttle
Operates from 8am to 6pm daily and until 10pm on Saturdays. Buses travel approximately every 15 minutes.
Pick up points are located on the Mt Buller Village maps.
Luggage is not permitted on the Village Shuttle except 1 set of skis/board, boots and
poles.
- Summit Road Loop – Blue Bus – starts in the Village Square, past Alpine Central, Mt Buller Chalet, ABOM Hotel and turns around at the Arlberg Hotel. This route passes the Medical Centre and Ski Patrol.
- Stirling Road loop – Yellow Bus – covers much of the residential Eastern side of the Village, including the Duck Inn, Alpine Retreat, Ajax and Ski Lib. It passes Lydia’s Chairlift.
- Ski School Loop – Red Bus – from the Village Square, past Breathtaker All Suite Hotel and Pension Grimus, to the Bourke Street Express Chairlift and Ski & Snowboard School.
Ride Share Service
Ride share services operate daily between 7am and midnight between the car parks and your village accommodation. They also provide inter village transport.
Passengers are allowed up to 2 large bags, 1 ski/snowboard bag or set of skis or snowboard, 1 set of ski or snowboard boots 1 carry-on small item such as a day pack or handbag. Excess luggage is charged at $10 per piece.
Ride Share Transfers must be booked via the Mt Buller Transportation App.
We strongly recommend you book at least 24 hours prior to achieve the 10am checkout.
Ride Share can be contacted on 03 57776158 for urgent enquiries.
During peak times please allow up to 1 hour for travel within the village.
Private Transfer Services
If you would prefer a private transfer service rather than the ride share option, there are three operators authorised to transport guests within the village and overnight car parks.
- Double Black Alpine -1300 322 574
- Mt Buller Snow Gum Xpress – 0467 258 553
- High Country Scenic Tours – 0455 113 772
Useful Contact Numbers
Medical & Emergency
Ambulance/Fire/Police – 000
Mansfield Hospital – 5775 8800
Mt Buller Medical Centre – 5777 6912
Mt Buller Ski Patrol – 5777 7808
RACV – 13 7228
Information
Buller Ski Lifts – 5777 7800
Mt Buller Resort Management – 5777 6077
Mt Buller Guest Services – 5777 7855
Transport
Ride Share Service – 5777 6158
Mansfield Mt Buller Bus Lines – 5775 2606
Double Black Alpine – 1300 322 574
Mt Buller Snow Gum Xpress – 0467 258 553
High Country Scenic Tours – 0455 113 772
Mountain Facilities
Alpine Chapel – 5777 6077
Cinema – Latrobe University – 5777 6000
Information Centre—Clocktower – 5777 6745
Buller Grocer – 5777 6133
Mt Buller Museum – 5777 7235
Post Office – 5777 6077
Physiotherapy/Massage – 5777 6000
Ski and Snowboard School – 5777 7877
Groceries & Dining
Buller Grocer is located on Athletes Walk near George’s Ski Hire offering a full-service supermarket with grocery, fruit and vegetables, dairy, frozen, and ‘heat and serve’ meal options. There is also a liquor department with a beer cool room. Open from 8am to 8pm daily.
Phone 5777 6133 to check they have what you require.
If you can’t visit the store, the following Supermarkets also offer delivery to your door, with ordering available online or over the phone. Please note additional delivery charges may apply:-
Foodworks Mansfield
Telephone 5775 2255
www.mansfieldfoodworks.com.au
Marks IGA Mansfield
Telephone 5775 2014
www.mansfieldiga.com.au
Cash Withdrawals
You can withdraw cash from the Visitor Information and Post Office in Alpine Central and the Buller Grocer.