Please note check out is NO LATER than 1Oam.
If you wish to ski on the day of departure, we suggest you take your luggage to your car prior to 10am and move your car to the Day Car Park. You can then catch the free shuttle back to the village and again when returning to your car and avoid possible delays with the ride share service. Change facilities are located in the Village Square Plaza, skating rink and Horse Hill car park.
* Please note – the free shuttle bus will not take luggage – only ski and snow boarding equipment and passengers.
KEYS – On departure leave all keys given to you on the kitchen bench. Lost or not returned keys will incura $100 per key fee.
CLEANING & RUBBISH – Please leave the apartment in an acceptable condition.
- Wash all dishes, pots and pans and put them away neatly in the cupboards and clean any excess spills or cooking mess.
- Remove and dispose of unwanted items from the refrigerator and place all rubbish and bottles in the garbage huts when you leave.
- Please refer to the green Waste Management brochure in this folder for the location of your nearest garbage hut.
- Rubbish removal and cleaning of excessive mess will incur extra cleaning charges and will be charged a minimum of $70, plus $65 per hour thereafter.
- Please do not put used oil down the sink – put in an old bottle and place in general waste.
DAMAGE – Please respect this property as if it were your own. Please report any accidental damage or
carpet spills immediately so we can avoid any permanent damage or deduction from your bond.
EXTRA GUESTS – Charges will apply for extra guests over and above the apartment’s maximum occupancy.
DEPARTURE – Depart your apartment by the scheduled checkout time of 10am. Delays to cleaning staff due to late checkout will be charged a minimum fee of $200 ($75 per hour thereafter)
Check the following:
Return hired ski equipment prior to departure – on mountain
Ensure phone chargers and personal effects are packed—double check cup- boards and wall sockets. A variable fee will be charged for the return of lost items.